FAQ
Membership
If a member books a rental, can non-members come?
They must at least have a free membership.
Get your free membership here!
Do I need membership to access the store?
No the store is open to the public, however, certain memberships provide you with a 10% discount on in store purchases and the ability to try certain products before you buy them.
How does “try-before you buy” work?
if we have a demo bat available you can use it in one of our practice tunnels. If the bat is not available as a demo, you may purchase the bat and use it in a tunnel with a protective wrap. Should you want to keep the bat, it’s yours, if you do not like it, we will take it back for store credit.
Lessons and Rentals
How do I book a tunnel or lesson?
- Login to your Wellyx Account.
- Select your desired lesson or rental.
- Choose a date and time.
- Add to cart.
- Checkout to secure your booking.
You'll get a confirmation email with the date and time of your booking after you checkout.
Click here for a step by step video!
If a member books a rental, can non-members come?
They must at least have a free membership.
Get your free membership here!
If my child is having a lesson, am I allowed in to watch?
With a free membership you are allowed to enter.
Get your free membership here!
Can I get a lesson from my own coach at Le Sandlot?
Yes! As long as you have rented a tunnel and all occupants are members.
Batting Cages
Can we reserve automatic batting cages?
We don’t take reservations, there are lineups on a first-come-first-served basis. After a hitting a token, it’s the next person’s turn.
How old do I have to be to use the batting cages?
We suggest athletes be a minimum of 7 years of age for the automatic batting cages. It is recommended that younger athletes book a tunnel.
How long of a session does 1 e-token provide?
1 e-token is approximately 20 pitches.
What’s provided in the batting cages?
Bats and helmets can be provided, but you are welcome to use your own.
General Questions
Can we wear cleats?
No! Only turf shoes and sneakers are permitted on the synthetic grass surface.
Do you do Birthday parties?
You can rent tunnels for your group, however, we do not have a party room or anywhere to serve food/cake. If you would like to add a coach, that can be arranged. Contact us for more details.
What's your cancellation policy?
All bookings can be cancelled without penalty up to 24 hours in advance, with a full refund. After 24 hours, you will no longer be refunded for your booking.